Do you want to streamline your business with custom software but not quite sure what you can do? The possibilities are almost endless, but of course it depends a bit on what kind of business you have and what systems you already have in place. Below we’ve listed some concrete examples of custom software that we can help you build, all according to your specific needs.
Manufacturing companies often face many unique challenges as there are several key parts of the business, not just the production itself. You almost certainly already have a solid ERP system in place that covers many of your key processes but often, ERP systems lack functionality that handles planning. A system specially built for your production planning will make it easier for both you and your customers. It helps plan and control production by managing orders, as well as handling capacity planning, materials management and resource allocation. It also means less administration for both you and your customers and gives you a better overview of what is happening in your business than those Excel spreadsheets do…
Many companies, regardless of industry and size, have multiple silos of different systems that don’t connect properly with one another, despite all of them being dependent on each other’s data. An integration platform is a cloud-based, centralized hub that integrates all your systems and applications. Data in the different systems is transferred automatically without any manual work required. There are frameworks that govern how data is retrieved and moved and everything is done in a secure and controlled manner. You decide what rules to set up, how the available data should be synchronized and which work processes should be linked together.
An integration platform is something that everyone in your business, as well as your customers, can benefit from as it contributes to increased efficiency and flexibility, an improved customer experience, time savings and better data analysis.
Apps can be developed for basically anything. For example, the aim can be to simplify several manual work tasks. Perhaps so that people working “in the field” can carry out their work without having to go into the office, where they previously had to go in order to access certain systems. With an app that is connected to several of these systems, their work becomes not only more flexible but also more efficient as they can perform tasks in several systems at the same time via a user interface.
Another example is apps developed to improve the customer experience. It gives customers an opportunity to get more involved in their purchases and you as a company can build a stronger relationship with them, which in turn increases their trust in you.
A solution configurator helps companies with the customization of products and services for their customers. Your customers get the opportunity to adapt your solution to their own preferences and can do this all by themselves, through a web application or similar. They can choose basic characteristics like colour and material (if you’re selling a product), as well as functions, add-ons and other parameters. A price estimation as well as a delivery date is automatically generated, and the customer gets an order he or she can submit.
Having a solution configurator makes it easier for you as a manufacturing company, enabling you to become more efficient in production and sales. It will be especially useful if you have products with a large variety and several parameters as these often require more from your salespeople, not just time but also product-specific knowledge and experience. The configurator also contributes to a more positive experience for your customers as they get a smooth and easy buying journey where they can directly adapt your product or service to their own specific requirements.
Many manufacturing companies have a comprehensive aftermarket offering, usually including service and maintenance of machines that have been delivered to customers. We help you digitalize this entire workflow, leading to more efficient work for you as well as happier customers. Perhaps you also want a customer portal where they can submit cases and requests and where you can communicate with your customers about the estimated delivery time for spare parts? This is of course something that also can be done using an app.
Part of the aftermarket offering can also mean striving to have all your machines connected – IoT machines. By connecting them to your network, the machines can communicate with other devices and receive and send data in real time. Another big advantage with connected machines is the possibility to carry out some maintenance work remotely.
In addition to the above examples, there are a whole bunch of solutions we can develop for you – maybe you even have your own idea of a solution that would be beneficial for your business? Don’t hesitate to contact us – we love taking on new challenges together with our customers!
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